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"Computer Apology: The Effect of the Apologetic Feedback on Users in ..."
Mahir Akgun, Kursat Cagiltay, Jeng-Yi Tzeng (2005)
- Mahir Akgun, Kursat Cagiltay, Jeng-Yi Tzeng:
Computer Apology: The Effect of the Apologetic Feedback on Users in Computerized Environment. ICALT 2005: 254-256
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