SmashingConf Oxford 2015: Richard Rutter on Don’t Give Them What They Want, Give Them What They Need
A great case study from Richard, walking through the process of redesigning the website for the Royal Borough of Kensington and Chelsea.
Methods - 18F Methods
A very handy collection of design exercises as used by 18F. There’s a lot of crossover here with the Clearleft toolbox.
A collection of tools to bring human-centered design into your project.
These methods are categorised by:
- Discover
- Decide
- Make
- Validate
- Fundamentals
Related links
Service Design Tools | Communication methods supporting design processes
A nice collection of design tools and methodologies.