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User-initiated Sub-dialogues in State-of-the-art Dialogue Systems

Staffan Larsson


Abstract
We test state of the art dialogue systems for their behaviour in response to user-initiated sub-dialogues, i.e. interactions where a system question is responded to with a question or request from the user, who thus initiates a sub-dialogue. We look at sub-dialogues both within a single app (where the sub-dialogue concerns another topic in the original domain) and across apps (where the sub-dialogue concerns a different domain). The overall conclusion of the tests is that none of the systems can be said to deal appropriately with user-initiated sub-dialogues.
Anthology ID:
W17-5503
Volume:
Proceedings of the 18th Annual SIGdial Meeting on Discourse and Dialogue
Month:
August
Year:
2017
Address:
Saarbrücken, Germany
Editors:
Kristiina Jokinen, Manfred Stede, David DeVault, Annie Louis
Venue:
SIGDIAL
SIG:
SIGDIAL
Publisher:
Association for Computational Linguistics
Note:
Pages:
17–22
Language:
URL:
https://aclanthology.org/W17-5503
DOI:
10.18653/v1/W17-5503
Bibkey:
Cite (ACL):
Staffan Larsson. 2017. User-initiated Sub-dialogues in State-of-the-art Dialogue Systems. In Proceedings of the 18th Annual SIGdial Meeting on Discourse and Dialogue, pages 17–22, Saarbrücken, Germany. Association for Computational Linguistics.
Cite (Informal):
User-initiated Sub-dialogues in State-of-the-art Dialogue Systems (Larsson, SIGDIAL 2017)
Copy Citation:
PDF:
https://aclanthology.org/W17-5503.pdf