Google Workspace Status Dashboard
Incident affecting Google Drive
Incident began at 2024-09-16 17:11 and ended at 2024-09-17 04:50 (times are in Coordinated Universal Time (UTC)).
Date | Time | Description | |
---|---|---|---|
| Sep 17, 2024 | 5:19 AM UTC | The issue with Google Drive has been resolved for all affected users as of Monday, 2024-09-16 21:50 US/Pacific. We thank you for your patience while we worked on resolving the issue. |
| Sep 16, 2024 | 11:51 PM UTC | Summary: Google Drive users may experience increased error rates. Description: We are experiencing an intermittent issue with Google Drive beginning on Monday, 2024-09-16 10:11 US/Pacific. Impact has subsided while the engineering team continues to investigate the root cause to ensure the issue does not reoccur. Our engineering team is currently implementing the mitigation to further reduce the risk of recurrence. The mitigation is expected to complete by Monday, 2024-09-16 22:30 US/Pacific In the meantime, we are closely monitoring the situation and we will provide an update by Monday, 2024-09-16 23:00 US/Pacific with current details. Diagnosis: Google Drive users may experience increased error rates. Workaround: Customers may see success in retries. |
| Sep 16, 2024 | 8:38 PM UTC | Summary: Google Drive users may experience increased error rates. Description: We are experiencing an intermittent issue with Google Drive beginning on Monday, 2024-09-16 10:11 US/Pacific. Impact has subsided while the engineering team continues to investigate the root cause to ensure the issue does not reoccur. We are currently working on implementing a mitigation to further reduce the risk of recurrence. In the meantime, we are closely monitoring the situation and we will provide an update by Monday, 2024-09-16 17:30 US/Pacific with current details. Diagnosis: Google Drive users may experience increased error rates. Workaround: Customers may see success in retries. |
| Sep 16, 2024 | 7:44 PM UTC | Summary: Google Drive users may experience increased error rates. Description: We are experiencing an intermittent issue with Google Drive beginning at Monday, 2024-09-16 10:11 US/Pacific. Impact has subsided while the engineering team continues to investigate the root cause to ensure the issue does not reoccur. We will provide an update by Monday, 2024-09-16 13:45 US/Pacific with current details. Diagnosis: Google Drive users may experience increased error rates. Workaround: Customers may see success in retries. |
| Sep 16, 2024 | 6:46 PM UTC | Summary: Google Drive users may experience increased error rates. Description: We are experiencing an intermittent issue with Google Drive beginning at Monday, 2024-09-16 10:11 US/Pacific. Impact has subsided while the engineering team continues to investigate the root cause to ensure the issue does not reoccur. We will provide an update by Monday, 2024-09-16 12:45 US/Pacific with current details. Diagnosis: Google Drive users may experience increased error rates. Workaround: Customers may see success in retries. |
| Sep 16, 2024 | 5:49 PM UTC | Summary: Google Drive users may experience increased error rates. Description: We are experiencing an intermittent issue with Google Drive beginning on Monday, 2024-09-16 10:11 US/Pacific. Our engineering team continues to investigate the issue. We will provide an update by Monday, 2024-09-16 11:45 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Google Drive users may experience increased error rates. Workaround: Customers may see success in retries. |
- Times are listed in Coordinated Universal Time (UTC)