Non-monetary interventions, workforce retention and hospital quality: evidence from the English NHS

Moscelli, G.;, Sayli, M.;, Blanden, J.;, Mello, M.;, Castro-Pires, H.; and Bojke, C.;

Health, Econometrics and Data Group (HEDG) Working Papers from HEDG, c/o Department of Economics, University of York

Abstract: Excessive turnover can significantly impair an organization’s performance. Using high-quality administrative data and staggered difference-in-differences strategies, we evaluate the impact of a programme that encouraged public hospitals to increase staff retention by providing data and guidelines on how to improve the non-pecuniary aspects of nursing jobs. We find that the programme has decreased the nurse turnover rate by 4.49%, decreased exits from the public hospital sector by 5.38%, and reduced mortality within 30 days from hospital admission by 3.45%, preventing 11,400 deaths. Our results are consistent with a theoretical model in which information is provided to managers of multi-unit organizations, who trade off coordinating decisions across units and adapting them to local conditions.

Keywords: labor supply; workforce retention; non-monetary incentives; hospital care; staggered difference-in-differences (search for similar items in EconPapers)
JEL-codes: C22 I11 J32 J38 J45 J63 (search for similar items in EconPapers)
Date: 2023-08
New Economics Papers: this item is included in nep-eur, nep-hrm and nep-lma
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Persistent link: https://EconPapers.repec.org/RePEc:yor:hectdg:23/13

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