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Behavioral aspects of communication in organizations

Fortuna Casoria, Arno Riedl and Peter Werner

No 10, Research Memorandum from Maastricht University, Graduate School of Business and Economics (GSBE)

Abstract: This paper reviews experimental studies that investigate the effects of communication on behavior in organizational settings. Two main classes of studies are identified: (a) studies on coordination and competition, which include experimental research that tests whether communication can help to overcome coordination failure within organizations, and (b) studies that analyze the role of communication in alleviating problems arising from information asymmetries at the workplace. The evidence from these studies indicates that communication is suited to improve efficient coordination within firms and to mitigate information problems in employer-employee relationships. In addition, studies are presented that focus on the interaction between communication and monetary incentive schemes in companies.

JEL-codes: C90 D82 D83 J53 (search for similar items in EconPapers)
Date: 2020-03-19
New Economics Papers: this item is included in nep-cbe, nep-exp, nep-gen, nep-hrm and nep-ore
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (1)

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https://cris.maastrichtuniversity.nl/ws/files/46837162/RM20010.pdf (application/pdf)

Related works:
Working Paper: Behavioral Aspects of Communication in Organizations (2020) Downloads
Working Paper: Behavioral Aspects of Communication in Organizations (2020)
Working Paper: Behavioral Aspects of Communication in Organizations (2020) Downloads
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Persistent link: https://EconPapers.repec.org/RePEc:unm:umagsb:2020010

DOI: 10.26481/umagsb.2020010

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