The Value of Bosses

Edward Lazear, Kathryn Shaw and Christopher Stanton ()
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Christopher Stanton: University of Utah

No 12-001, Discussion Papers from Stanford Institute for Economic Policy Research

Abstract: How and by how much do supervisors enhance worker productivity? Using a company-based data set on the productivity of technology-based services workers, supervisor effects are estimated and found to be large. Replacing a boss who is in the lower 10% of boss quality with one who is in the upper 10% of boss quality increases a team’s total output by about the same amount as would adding one worker to a nine member team. This implies that the average boss is about 1.75 times as productive as the average worker. Additionally, boss’s primary activity is teaching skills that persist.

Date: 2012-10
New Economics Papers: this item is included in nep-bec and nep-hrm
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Citations: View citations in EconPapers (23)

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Related works:
Journal Article: The Value of Bosses (2015)
Working Paper: The Value of Bosses (2014)
Working Paper: The value of bosses (2014)
Working Paper: The Value of Bosses (2012)
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