R-Tourism: Introducing the Potential Impact of Robotics and Service Automation in Tourism

Papathanassis Alexis ()
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Papathanassis Alexis: Bremerhaven University of Applied Sciences, Germany

Ovidius University Annals, Economic Sciences Series, 2017, vol. XVII, issue 1, 211-216

Abstract: Robotics and artificial intelligence are expected to reach their ‘tipping points’ over the nextdecade. Digitalization and service automation are already visible in the tourism sector, raisingquestions on their wider impact on the industry and the holiday-experience per se. Numerousapplication examples and cases of those technologies across the entire holiday value-chain areoutlined and their diffusion drivers are discussed. Apart from providing a typology for R-tourismapplications, this paper makes a strong case for the incorporation of this interdisciplinary areainto mainstream tourism research.

Keywords: tourism; service; robotics; automation (search for similar items in EconPapers)
JEL-codes: D73 L83 (search for similar items in EconPapers)
Date: 2017
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Persistent link: https://EconPapers.repec.org/RePEc:ovi:oviste:v:xvii:y:2017:i:1:p:211-216

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